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Directory → Customer Support & Client Care → Nashville → ItFrontDesk
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ItFrontDesk
Appointment Desk, Reminder Desk, Reservation Desk, Messaging Desk .
What ItFrontDesk does
IT Front Desk makes front desk automation software, including online and IVR phone appointment scheduling, mobile app scheduling, and kiosk check-in and registration. Its products include AppointmentDesk, ReminderDesk, ReservationDesk, and MessagingDesk, along with paperless e-forms, a token queue system, and video or phone chat from an admin portal. The company also offers a scheduling system integrated with OpenEMR for medical offices. Its vertical markets include medical offices, community action programs, Head Start programs, universities, service industries, and government agencies.
Summarised from the business's own website, checked October 2026. Not written or endorsed by the business.
About
Ours is exceptional month- to- month service that is so outstanding.
Outsourcing customer support
Ask how quality is measured and who your customers will actually speak to.
What to check
- Languages and hours covered
- Response time targets in the contract
- How calls or chats are monitored for quality
- Data protection and confidentiality
Questions to ask
- How do you train agents on our product?
- What reports will I receive?
- How easy is it to scale up or down?
Customer reviews
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