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Knowlarity
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Directory → Customer Support & Client Care → Gurugram → AiSensy
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AiSensy
WhatsApp Engagement Platform helping businesses 3x their sales & customer support with WhatsApp marketing
What AiSensy does
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp Business APIs. Businesses can broadcast promotions, offers and coupon codes, schedule broadcasts up to two months ahead, and run Click to WhatsApp ads on Facebook and Instagram. Other features include chatbot and catalogue flows, WhatsApp forms, payment collection, multi-agent live chat and campaign analytics. The site says it serves industries including education, e-commerce, healthcare and real estate, and reports more than 210,000 business users across more than 68 countries.
Summarised from the business's own website, checked October 2026. Not written or endorsed by the business.
About
Smartest WhatsApp Engagement Platform based on WhatsApp Business APIs
Outsourcing customer support
Ask how quality is measured and who your customers will actually speak to.
What to check
- Languages and hours covered
- Response time targets in the contract
- How calls or chats are monitored for quality
- Data protection and confidentiality
Questions to ask
- How do you train agents on our product?
- What reports will I receive?
- How easy is it to scale up or down?
Customer reviews
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